AI in HR: A Discussion Between ThriveHR and Reveal AI

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It is no secret that AI is revolutionizing many aspects of the professional landscape, and HR is no exception. One area in which HR professionals can leverage AI is in employee interviews and engagement, allowing HR professionals to quickly and easily reach more of their most important stakeholders, analyze their feedback, and translate that feedback into action.

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What is Reveal AI?

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Reveal AI is a tool that leverages artificial intelligence to help HR leaders engage their employees at scale using AI interviews, and quickly surface actionable insights from the interview responses.

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Reveal AI has conducted over 20,000 interviews across various organizations, providing HR teams with a scalable and easy-to-use tool to analyze employee feedback and generate actionable insights.

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HR leaders have reported that using Reveal AI, they can accomplish employee engagement objectives in a matter of days, compared to weeks or months by using traditional methods.

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Using AI for Personalized Employee Interviews

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One of the key features of Reveal AI is its user-friendly and personalized interview interface. Employees participate in an in-depth conversation with the AI, which asks questions in an empathetic manner during the 7-8 minutes of the interview. The AI automatically asks follow up questions as needed, ensuring HR leaders get high quality interview responses.

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Over time, the AI has evolved to become more intuitive and modern, resembling a texting experience. The level of conversationality and empathy can be adjusted based on the organization's preferences, making it a versatile tool for HR teams.

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When implementing AI systems, it is essential to align the language and culture of the organization. Reveal AI's system allows HR leaders to adjust the bot's empathy and language to match the organization's culture. 

The tool's sophistication in adapting to different language requirements is highly appreciated by HR leaders. Additionally, the importance of organizational development and change management in the context of AI implementation is emphasized.

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Solving HR Challenges with AI

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Traditional surveys are very valuable, yet they often do not  uncover the "why" behind employee feedback. On the other hand, focus groups and in-person interviews can be time-consuming.

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Reveal AI addresses these challenges by providing HR leaders with a universal listening tool that uses software and AI to analyze verbatim employee feedback and present actionable insights via an intuitive dashboard.

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This allows HR teams to understand the underlying reasons behind employee feedback and accelerate their impact by leveraging qualitative employee feedback. Employee feedback is analyzed in the Reveal AI analysis app, which organically derives insights from the verbatim employee responses, meaning that HR leaders are not limited to a set of pre-defined response categories.

Instead, the AI identifies which topics and subtopics are most important, and then organizes the data into an intuitive dashboard.

AI and the Importance of Change Management 

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Preparing organizations for the implementation of AI requires effective change management and discussions.

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AI has the potential to bring about productivity improvements, but concerns about security, data privacy, and job loss need to be addressed.

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By listening to employees' perspectives, organizations can gather ideas, concerns, and challenges related to AI. This input can then be used by senior leadership teams to develop an overall AI strategy and set the stage for adoption by reducing or eliminating concerns. 

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Similar to the early days of cloud computing, where employee experiences and concerns were crucial, listening and learning from employees is vital in embracing AI.

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Conclusion: The Transformative Power of AI in HR

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This conversation with Bob Dimicco from Reveal AI sheds light on the transformative power of AI in HR practices.

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By leveraging AI technology, HR teams can gain valuable insights into employee feedback, enhance communication, and drive positive change within organizations.

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The user-friendly and personalized nature of interview bots, the importance of change management, aligning language and culture, and having a detailed listening strategy are all crucial aspects to consider when implementing AI in HR. With Reveal AI and similar tools, HR leaders can unlock the full potential of their workforce and create a more engaged and productive work environment.

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Want to learn more about how Reveal AI can support your HR organization?

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Read our case study on Fostering a Thriving Organizational Culture, or get in touch to see a demo!

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